Returns & Exchanges
If you are not satisfied with your hardware or it does not meet your technical requirements, you may return it within 30 days of delivery for a full refund or exchange.
1
Request RMA
Log into your account and submit a Return Merchandise Authorization (RMA) request to receive your return label.
2
Package Securely
Place the device in its original packaging including all antennas, power cables, and documentation.
3
Ship Item
Affix the prepaid shipping label and drop the package at any authorized carrier location.
4
Quality Inspection
Once received, our technicians will inspect the hardware, and your refund will be processed within 3-5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing